Requires Support Fields plugin to be added and active in HostBill. Return list of tickets as in getTickets call, but narrow search by a support fields values
GET http://url_to_your_hostbill.com/admin/api.php?api_id=API_ID&api_key=API_KEY&call=searchTicketsByFields&fields=:FIELDS
{ "success": false, "tickets": [ { "admin_read": "1", "id": "96", "parent_id": "0", "type": "Client", "firstname": "Louis", "lastname": "CK", "date": "2017-06-23 04:07:19", "lastreply": "10 minutes ago", "dept_id": "2", "name": "Louis CK", "client_id": "95", "status": "Open", "ticket_number": "532603", "tsubject": "#532603 - 412341423", "deptname": "General questions", "priority": "0", "flags": 0, "escalated": "0", "tags": "0", "creator_id": "0", "owner_id": "1", "rpname": "Louis CK", "last_reply": null, "status_color": "000000", "lastreply_date": "2017-06-23 04:07:19" } ], "call": "searchTicketsByFields", "sorter": { "perpage": 25, "totalpages": 1, "sorterrecords": "1", "sorterpage": 1 }, "server_time": 1498216681 }