API:addFieldsToTicket - Add Field values to ticket

Requires Support Fields plugin to be added and active in HostBill. This call adds ticket field values to a ticket. Fields has to be assigned to department first in supportfields plugin

Required parameters

ticket_id

Ticket number (6 digits) to add fields values to

fields

Array of fields to add, like fields[Field Name A]=value1. You can define multiple fields to add.

Request

GET http://url_to_your_hostbill.com/admin/api.php?api_id=API_ID&api_key=API_KEY&call=addFieldsToTicket&ticket_id=:TICKET_ID&fields=:FIELDS

<?php
   include 'class.hbwrapper.php';
   HBWrapper::setAPI('http://url_to_hb.com/admin/api.php','API ID','API Key');
   $hbw = HBWrapper::singleton();
     $return = $hbw->addFieldsToTicket(array('ticket_id'=>:TICKET_ID,
'fields'=>:FIELDS));
     print_r($return);
?>

<?php
   //Use this method to access HostBill api from HostBill modules
   $api = new ApiWrapper();
   $return = $api->addFieldsToTicket(array('ticket_id'=>:TICKET_ID,
'fields'=>:FIELDS));
   print_r($return);
?>

Response

   {
      "success": true,
      "call": "addFieldsToTicket",
      "server_time": 1498217478,
      "info": [
         "Module (SupportFields): Fields added to ticket"
      ]
   }